A digital compliance agency for healthcare
Websites that can’t leak patient data.
We make healthcare websites HIPAA-safe, and put our name on it.
We build fast, modern websites for medical and dental practices, engineered so protected health information never travels a path we haven’t covered. We sign the BAA as your compliance partner, and in 20+ years not one client we’ve served has had a complaint or a HIPAA notice.
The exposure most practices can't see
Your contact form is collecting patient data you never secured.
Every practice site has a message box. It was meant for “what are your hours?” But sooner or later a patient types “I have sleep apnea and want to ask about treatment,” and that protected health information lands in an inbox that was never built to hold it.
It’s a HIPAA violation you didn’t design and don’t know you have. We’ve found one on nearly every practice site we’ve audited.
PHI Detected
Free-text field. Reason for visit routes straight to a non-compliant server and inbox.
Why this matters
HIPAA enforcement isn’t theoretical.
And the fine is the cheap part. The average healthcare data breach now costs $7.42 million, the highest of any industry for fourteen years running.
How we build
Your site can’t leak what it never holds.
You can’t stop a patient from typing PHI into a form, so we treat every form as if they will. Intake is captured in our HIPAA-compliant datastore, and every path it travels after that, including the mailbox your team actually reads, is brought under a signed BAA. Your website never becomes the place patient data lives. That’s what failsafe means.
patient datacaptured in our datastorethe chain, covered
More than the contact box
Every patient form, on the compliant path.
Intake, onboarding, referral, records requests. Any form a patient fills out, hosted on the same compliant path as the rest of your site, and delivered to the inbox your team already reads.
Compliant is the floor
Safe is the baseline. We build the whole thing right.
Compliance is why practices call us. It’s not the only reason they stay. The same rebuild that closes your exposure gives you a site that’s faster, easier to find, and ready for how patients actually search now.
Sub-second load times. The speed patients feel and search engines reward.
Structured for Google and for AI. When someone asks ChatGPT for a dentist in your town, your practice is what it can actually read.
Built to WCAG standards. Usable by every patient, keyboard to screen reader. The discipline that also keeps you ADA-clear.
A decoupled, hardened architecture with nothing bolted on. The build that protects patient data is the build that holds up.
The partnership
We sign the BAA. Then we live up to it.
When patient data flows through a site we build, we sign a Business Associate Agreement and take direct responsibility for keeping the web layer compliant. It’s a genuine partnership: you run your practice, we keep your site and its data flows safe. And we have the record to stand on: in more than twenty years, not one client we’ve served has had a complaint or a HIPAA notice.
Who we are
Failsafe is a compliance-first web studio, a senior team with two decades of Fortune 500 engineering behind it, now pointed entirely at healthcare. No account layer between you and the people who build your site.
What you are actually buying
The website we build is HIPAA-compliant, and we sign the BAA that says so.
What we cover
Every form, every intake path, every place patient data moves because of your site. It is encrypted, it is held in a HIPAA-covered datastore, and it is delivered to a mailbox we bring under a signed Business Associate Agreement. Covered end to end, with our name on the agreement.
Why the BAA is the point
A certification is a vendor telling you they passed an audit. A Business Associate Agreement is a vendor taking on direct liability under HIPAA for the data they handle. Most web agencies will not sign one, and some of the ones that do have not read it. We sign it, and we mean it.
What we do not cover
Your front desk. Your EHR. Your staff training. Your risk analysis. No website covers those, and a vendor who tells you that buying a website makes your practice compliant is a vendor you should not hire.
Start here
Find out if you’re exposed.
The free audit reads only what is publicly available: your live site, its forms, where a submission appears to go, and the third parties already riding along on the page. We never touch your systems, and all we need is your URL. You get your likely exposure in writing, at no cost.
What it costs
The whole thing, managed. A custom, compliant website on our vetted stack, then we host it, monitor it with Compliance Shield, hold the BAA chain end to end, and run every patient form, intake, onboarding, and more, on the compliant path. Up to ten hours of site updates every month. Most sites land here; larger ones are quoted up front.
The deep audit, and the one that proves it. We work inside your systems: hosting, email, CMS, domain registrar, form processors, and the agreements behind them. We confirm what is actually exposed and document exactly how to close it. A standalone engagement, priced on its own.
We make your website and its patient-data flows compliant, and we sign the BAA that covers them. Your practice’s broader HIPAA program stays yours. We handle the part that lives on the web. We’re engineers, not attorneys, and we’ll tell you when to loop in counsel.
The Managed Plan is one service, not a menu. Your site runs on our platform, and the subscription is the hosting, the datastore, the monitoring, and the Business Associate Agreement your site depends on. There is no version where you take the site and leave the compliance behind, because the compliance is the platform.
From the studio
Notes on staying compliant.
Plain-English writing on HIPAA, web compliance, and building healthcare sites that hold up.
Is Squarespace HIPAA Compliant?
No. Squarespace does not sign Business Associate Agreements. That does not mean you cannot use it for a practice website, but it does decide where your patient forms can live.
HIPAA Compliant Website Builder: What Actually Qualifies
Squarespace, Wix, GoDaddy and WordPress all host practice websites. Almost none of them will sign a BAA. What that means, and what the alternatives actually are.
HIPAA Compliant Online Forms: 5 Questions to Ask a Vendor
Most form tools will tell you they are HIPAA compliant. Five questions separate the ones that are from the ones that have a page about it.
Start with the audit
See what your site is exposing.
It takes a few minutes and costs nothing. If we find a gap, we’ll show you exactly where, and finding one doesn’t mean you did anything wrong. These get installed by default, by tools that never warned you.